Privacy Policy

This policy explains how Community Capacity & Resilience Building Hub INC. (“CCRBH”, “we”, “us”) handles personal information on communityresiliencehub.org.

Who we are

Community Capacity & Resilience Building Hub INC. (CCRBH), based in the GTA, Canada.

Contact: [email protected]
11 Arleta Ave. Toronto ON

Scope

This policy covers collection, use, disclosure, and protection of personal information on our website and related online forms.

What we collect

• Contact details you submit (name, email, phone, message).

• Subscription preferences (newsletter opt-ins).

• Technical data (IP, device/browser, pages viewed) via cookies/analytics.

• Event/volunteer form details you choose to provide.

Why we use it

• Respond to inquiries and provide requested resources.

• Send updates when you’ve opted in (unsubscribe anytime).

• Improve the site (usage analytics, debugging).

• Safety, security, fraud prevention, and legal compliance.

Consent

We rely on your meaningful consent where required. You can withdraw consent at any time (this may affect some services).

Sharing

We do not sell personal information. Service providers (hosting, email, analytics) act on our instructions and are bound by contract. We may disclose information if required by law or to protect rights/safety.

International transfers

Some providers may process data outside Canada. We take steps to protect your information appropriately.

Retention

We retain personal information only as long as needed for the purposes above, then delete or de-identify it.

Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data.

Your choices & rights

• Access/update your information.

• Withdraw consent/opt out of emails (unsubscribe link).

• Manage non-essential cookies in Cookie Settings.
  Contact [email protected] for requests or concerns. You may also contact the Office of the Privacy Commissioner of Canada.

Cookies & similar tech

• Essential (always on): security, load balancing, basic preferences.

• Analytics (optional): understanding site traffic and improving content.
  You can change your choices anytime in Cookie Settings (see footer).

Email and CASL

For promotional emails, we get consent, identify ourselves, and include an unsubscribe in every message.

Third-party content

Embedded tools (e.g., maps, video) may set their own cookies. See their policies.

Children

If you believe a minor provided personal information without consent, contact us to delete it.

Changes

We may update this policy; changes appear here with a new “Last Updated” date.